We're very grateful for the feedback we receive from customers. For better or for worse, knowing what you think of what we are doing is a huge help to us. It's great to see so much positive feedback from customers, but we would like everyone to know that we also take complaints, mistakes and queries seriously too. From owners, through the entire supply chain, we are striving to get things right - please remember though, if you do have any issues, we can help better than the internet can, so please do talk to us